August 27th 2PM EST-Ask Me Anything-Cloudpipes, Automation, and Integration with Jay Jamison

Hey Adam.  You bet.  (we definitely need to get you signed up for our October demo / webinar.) 

In its simplest form, what Cloudpipes offers is a broad set of channels / connectors to 3rd party systems and a workflow designer.  This enables a user to then compose in a drag-n-drop experience, a kind of "if this then that," type of workflow and triggers to get work done across systems.  The opportunities and potential here is pretty much endless, but here are a few illustrative use cases that you could imagine this enabling... 

Use Case 1: Use Quick Base and Cloudpipes to setup an integration with Quick Base apps and Slack.  So when something occurs in Quick Base, this triggers something on Slack that informs people of something happening.  

Use Case 2: Using Quick Base and Cloudpipes, a company with a range of different SaaS tools--marketing automation, CRM, financial--can use the Cloudpipes integration capabilities to trigger actions occurring in one app to then lead to actions in another app.  

The basic idea is to use Cloudpipes to vastly streamline and simplify the connection between Quick Base and other third party applications--both those that are SaaS tools, collab platforms (like Slack) or on prem systems (such as an on prem database like SQL or SAP).

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Jay Jamison
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Hi everybody--I'm thrilled to do this second AMA!  It is all the more exciting now that we are doing this on our new Community platform.  We hope that this is a useful and engaging site for folks. 

As to the process on adding new connections/channels/services, I think I'd say that we are at the beginning of a journey here.   

In the most immediate term, we are working to ship what we see as high priority, high impact connectors and channels to our customers within the Quick Base product.  We are working through exactly which connectors are in this base currently.  From that priority base, we will then start working down the list of additional connectors and services that are currently within the Cloudpipes connector set.  

In time, longer-term, we absolutely want to deliver a world where partners and customers can build new connectors or services that can be picked up by the rest of the community.  But that is going to be a ways away timeline not yet set.  

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Jay Jamison
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Just to add re timeline... 

We would likely have some Early Access capabilities for some customers late this year.  General Availability would be following that.  

Per my other answer, the specific connectors and capabilities available in the Early Access are still getting finalized. 

To learn more or to register interest to participate in our Early Access program, please visit this site: https://www.quickbase.com/cloudpipes-announcement

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Jay Jamison
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Sure thing, great question! 

At the highest level, we are a customer obsessed organization, and we are focused on helping customers solve problems in whatever way is most useful for them.  I'd also say that we recognize that the integration landscape is a vibrant and diverse one.  

What that means in relation to your question is that we will continue to support customers and partners who have third party integration platforms.  For example, we have hundreds of happy customers who are using Quick Base and Workato, and our position is that we want to continue for those customers to be happy with that stack.  Same with customers who may be using Zapier or other third party integration tools from QSPs or others.   We expect that we will need to continue to support those efforts and partnerships. 

But at the same time, to be realistic, we see a ton of potential and opportunity in having an integration between the core Quick Base app development capabilities and the new integration capabilities we see in Cloudpipes.  So we expect to invest heavily here and over time, we'd think that the vast bulk of usage around Quick Base and various no code integratoin points would be coming via the Quick Base/Cloudpipes stack.

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Jay Jamison
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Hi Jon,

Sorry about that, the time zone will be Eastern Standard Time

While we are still working out the details, and we'll share more later this year, I would be happy to share some early directional thinking.  And we'd be happy to get your input, so please let us know your thoughts!

At a high level, we see the capability that Cloudpipes will make available is going to create all sorts of new potential for customers.  We want to find a path to let anyone have the ability to see and use these capabilities to explore and test out how this capability set will solve problems for them at no additional charge. 

At the same time, I expect that for many integrations that as production usage scales, we would seek a fair price.

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Jay Jamison
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October-ish  ... We'll plan to host something here, in the Quick Base Community, to show off the Quick Base Cloudpipes integration.

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Jay Jamison
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The second one! :)

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Jay Jamison
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For those who want to use Cloudpipes and its 'no code' manner of automating workflows and integrations, only those with which we have a connection will work. 

In addition, we also announced that we are modernizing our API stack.  This will give a modern JSON-based fully RESTful API set, which will provide an alternative means to drive integrations with other systems.

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Jay Jamison
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Great question Babi! Currently, we are not planning to support native integration with the listed platforms. That said we do plan to deliver generic webhook capability that should allow you to integrate Quick Base with your cloud systems that do not have native integration. 

I encourage you to submit a user voice feedback for the platforms you listed (https://quickbase.uservoice.com/). Let me know if you'd like to chat about the specific use cases you have!

Cheers!

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Gevorg Hovsepyan
Senior Product Manager
Quick Base, Inc.
Cambridge MA
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