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EvanMartinez's avatar
EvanMartinez
Quickbase Staff
6 years ago

Tips on Posting a Question

Our Discussions threads are a great place to collaborate with other problem-solvers on your questions. Below are some suggestions to help you get your Question noticed. Also find out about techniques to make sure your fellow problem-solvers have all the information they need to turn your current challenge into your next accomplishment. 

Show and Tell

When possible include a screenshot or video of the issue you are running into if relevant. For example, when you are building a form and looking for a specific set up it can be great to include a screenshot indicating what part of the Form you are working in, what is missing, and if possible what you are hoping to add. The only thing you want to be sure of when posting a screenshot is that it doesn't include any sensitive data you wouldn't want to share to the public. You can choose to pull in images right from your device or a number of other services and you can pick a default size and then drag right in the editor to get the sizing just right. 


Where Does it Hurt?

When asking about Error Messages you are receiving include the subject of the error message and the specifics of the warning you are seeing. The error messages usually include helpful hints about what is going wrong or a clue to your issue even when they are hard to read. You can also find more about our Error Codes here and in our Help

Frame Your Formulas

It can be very handy to place a formula inside a code sample as it highlights the formula as distinct from your question and helps to identify the formula you are working with. This helps to draw the eye for those helping you to the formula and make sure it doesn't run together with the rest of your question. 

If([Question Answered]="No", "Ask Question", "Offer Help")​

You can insert a code sample using the button shown below in the editor (I default to HTML unless I'm using a specific language)



Tag Your Question
Once you have posted up your question make sure you are including tags that are relevant to your question. You can do this by opening up your question and clicking Add a Tag right below the title.



For example, if your question is on a formula to help you identify a record that is overdue the Formulas and Functions Tag will help other users interested in formulas find your question. This can help you get the attention of a formula guru in the Community. It also helps us to categorize questions and the resulting solutions so that others can benefit from your questions. 

Thank you for joining the Quick Base Community and asking your questions and offering your expertise. At Quick Base we learn best as a Community.

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Evan Martinez
Community Manager
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