Forum Discussion

Qrew Member

2 years ago

Checkbox is CHECKED even though information is incomplete. Can't change.

On an application we just started, there are some checkboxes next to items, such as "Development Team Thresholds" but there is no information fille out in that section. I can't UNcheck it. What is th...

MikeTamoush

Qrew Commander

Can you explain further? Are you saying you have a checkbox that is unchecked, and you will come back and it will randomly check itself? This should be impossible. Checkboxes can only check themselves in a few scenarios:

The checkbox has the default set to checked.
A user is checking the box.
You are using a formula checkbox and the formula is satisfied.
You have an automation, action, webhook, or pipeline that is firing and checking the box.

If you cannot uncheck:

It is a formula checkbox and will only uncheck when the formula is no longer satisfied.
You are not in edit mode.
There is a dynamic form rule, or some permissions set that make the checkbox read only.

Can you expand on what exactly is happening?

------------------------------
Mike Tamoush
------------------------------

TheresaSouthern

Qrew Member

2 years ago

This was already checked and I cannot UNcheck it.

It is empty.

Theresa Southern | Heleos
Administrative Assistant

DEVELOPING AFFORDABLE NET-ZERO ENERGY MULTI-FAMILY HOMES

Office: 202.627.2736
Direct: 336.558.9574
Email: theresa@heleos.co

Learn more about our projects at Heleos.co

MikeTamoush
Qrew Commander
2 years ago
I am not sure what the last picture being empty, has to do with the checkbox? Can you explain the relationship? Why does the blank information have any affect on the checkbox from picture 1?

Also, if you go to the field properties of the checked box, can see if it is a formula checkbox, and if so, post the formula?

If it is not a formula checkbox, and you go to the 'usage' tab and post what is there?

------------------------------
Mike Tamoush
------------------------------
- TheresaSouthern
  Qrew Member
  2 years ago
  The relationship to the fields being blank is that there is no information entered so why is a checkmark being automatically added to this? I do have editing rights and am in there as an editor. I can check and uncheck other boxes but not these.
  
  Theresa Southern | Heleos
  Administrative Assistant
  
  DEVELOPING AFFORDABLE NET-ZERO ENERGY MULTI-FAMILY HOMES
  
  Office: 202.627.2736
  Direct: 336.558.9574
  Email: theresa@heleos.co
  
  Learn more about our projects at Heleos.co
  - BobThomas1
    Qrew Cadet
    2 years ago
    It must be a formula checkbox. I played around with a sample app and if the formula checkbox is blank there is no checkbox. If I put a formula in and it is satisfied there is a check in the checkbox. The other type of checkbox is just a simple checkbox, but from the properties window, I see that it's value can come from a lookup field and it can't be changed!
    
    ------------------------------
    Bob T.
    ------------------------------