Forum Discussion
EvanMartinez
6 years agoQuickbase Staff
Hi Mike,
I am sorry to hear you are running into an issue access your application. If you are experiencing these issues you would want to connect with our Care team. You can contact our Care team when signed into Quick Base by clicking on the question mark icon in the upper right hand corner and selecting Manage Support Cases or directly here.
If you aren't able to open up a case via that link you can also create one via our contact us page by selecting Contact Support here:
https://www.quickbase.com/contact-us
What can be very helpful in these cases is to include the name of the app(s) you are having this experience in and when they started to give them a starting point to look into. That way they can take a look at your app and see what might be causing this slowdown. I'm sorry again that you are having this experience and certainly let me know if your issues persist and you aren't able to get in touch with our Care team.
I am sorry to hear you are running into an issue access your application. If you are experiencing these issues you would want to connect with our Care team. You can contact our Care team when signed into Quick Base by clicking on the question mark icon in the upper right hand corner and selecting Manage Support Cases or directly here.
If you aren't able to open up a case via that link you can also create one via our contact us page by selecting Contact Support here:
https://www.quickbase.com/contact-us
What can be very helpful in these cases is to include the name of the app(s) you are having this experience in and when they started to give them a starting point to look into. That way they can take a look at your app and see what might be causing this slowdown. I'm sorry again that you are having this experience and certainly let me know if your issues persist and you aren't able to get in touch with our Care team.