Forum Discussion

DenisRochat's avatar
DenisRochat
Qrew Trainee
2 years ago

Realm Admin to get Switch User option.

I was just told by Support that I would have to make our developer/integrator a realm admin in order to get the Switch User option in Pipelines. Our previous integrator became suddenly unavailable, and I have hired someone to take her place.

Am I overreacting to say that QuickBase should fix this so that a Realm Admin can allow a third party the Switch User option rather than having to make them a Realm Admin?

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Denis Rochat
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  • This is a known issue.  You have the not so good choices to either use a Service Account to own all your pipelines and all developers share those credentials (not good to share credentials) or else allow that extreme access level.

    All I can suggest a User Feedback so they find a solution for us on a more urgent basis.

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    Mark Shnier (Your Quickbase Coach)
    mark.shnier@gmail.com
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    • DenisRochat's avatar
      DenisRochat
      Qrew Trainee
      Thank you! I will provide User Feedback.

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      Denis Rochat
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    • DanLocks's avatar
      DanLocks
      Qrew Trainee

      Thanks for confirming the situation. I also provided feedback. The system seems to have groups or roles, we just can't create new ones.

      Our team uses a shared account. It's a pretty terrible way to run things, but better than realm-admin.  maybe.



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      Dan Locks
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