Forum Discussion
- ben_simonCommunity Manager
KNOWN ISSUES:
- Google search. For the time being, any Google search is going to provide you with links to old URLs, the URLs will not work. Workaround is to search community.quickbase.com using search bar.
- Community links via your Quickbase account, these are in the process of being updated. I would expect them to work as designed within the coming days. I would expect them to not work on April 9th.
- Help has a Community link, we will be adjusting this so it points to the correct site.
- ben_simonCommunity Manager
Help community like is fixed, #3 is RESOLVED.
- johndoe1Qrew Trainee
Could you please restore the google search links, even if it takes restoring the previous site it really disrups development not to be able to access troubleshooting. I doubt many of us have the time to enter a question here that already was answered in the previous system.
I';ve tested the search function by clicking the search icon in the top right of the screen but while the screen turns a tad greyish, there's no search dialogue.
I need to know how to get all fields from a single record in a REST API query. The answer is right there in Google. But hey, let's help the developer community by locking them out of what they need to know. Sorry to sound harsh I'm sure you mean well, but this is my work not hobby.
- ben_simonCommunity Manager
We're working through the google search challenges with both vendors, our old and our new. There's nothing to restore, unfortunately. Why the links are appearing still in google is due to a reindexing that takes place. We were lead to believe the indexing would be significantly faster than what's taken place, but that has not happened.
We have no intention of locking the developer community out of finding information. We understand this is your work and not your hobby, I would imagine that's true for many people in this community.
While you may not be seeing updates from me on this every single day, this is top priority (along with fixing the notifications/follows).
Thank you for your patience on this. I'm a little concerned on the search icon feedback you laid out. If you want to go through this with me, I'm happy to meet: Calendly - Ben Simon
- ben_simonCommunity Manager
KNOWN ISSUE:
We're aware there's an issue with the "Qrew Discussions" card. We're working through a fix for this.
- ben_simonCommunity Manager
This is RESOLVED.
- ben_simonCommunity Manager
KNOWN ISSUE:
Profile Pictures are not saving in My Settings. Working with vendor to address this.
- JodiRichard1Quickbase Staff
A patch has been applied on Friday to address this issue. Please let us know if this is still a problem
- ben_simonCommunity Manager
This issue is RESOLVED.
- JodiRichard1Quickbase Staff
This is RESOLVED.
- NicholeBraswel2Qrew Trainee
I can post a comment/reply once again! YAY!!!
- ben_simonCommunity Manager
Oh no what have we done...
- MikeTamoushQrew Commander
I am noticing that if I check back in on the discussions, say after an hour or so, and go to reply or like something - it is if I have been logged off. It auto directs me out and back in , essentially signing me back in. Is there a timeout where it logs you out? If so, it seems to be set to a half hour, or something super short.
- JimHarrisonQrew Champion
I see this too. The time out should be 24 hours and not the current setting.
- ben_simonCommunity Manager
Flagged this to vendor, their default was set to 30 minutes. Crazy. Asked to move this to 24 hours. Response was this will be changed in the overnight job Tuesday, so guessing Wednesday this is fixed.
- ben_simonCommunity Manager
This should be RESOLVED. Please let me know if it's not.
- MikeTamoushQrew Commander
I do not *think* it has been resolved, but let me take better notice and get back to you.
- ben_simonCommunity Manager
KNOWN ISSUE:
If you go to My Settings and update your Personal page, after you hit Save and click away to leave the screen, you'll be prompted with the below:
If you hit "Go Back", it brings you through a never ending loop where you are repeatedly trying to Save your changes that you already saved.
As a workaround, select "Discard Changes". Note that your changes are not in fact discarded. Select away from the Personal page. Go back to the Personal page. Note your changes are still there.
This is a bug. We've shared it with our vendor we use to run this platform.
The good news is your changes are saved in this screen, but you need to select "Discard Changes" for now to prevent the loop from occurring.
- ben_simonCommunity Manager
MarkShnier__You did you see the above? Curious if this is related to your inability to add a picture. If its not, please share any details you can.
- ben_simonCommunity Manager
Please update this thread with any challenging experiences you are having in this site.
- MikeTamoushQrew Commander
Was able to sign in and it looks great so far. However, the main link to the Community Discussions does not work. I have to go to the 'Connect' dropdown up top to get here.
- ben_simonCommunity Manager
THIS IS RESOLVED. THANK YOU.
- FrontmanQrew Trainee
The URL on the community page is incorrect, so most people can't even find the community. They have to click their profile and locate a thread. The URL should be community.quickbase.com/discussions/quickbase-discussions
- FrontmanQrew Trainee
I also noticed many issues with copying and pasting content into the new post editor. Also, issues with attaching files (clicking the attach icon doesn't do anything).
- ChayceDuncanQrew Captain
ben_simonit seems that you cannot copy images into a response. When I try and attach a screenshot it says media upload in progress please retry later but never resolves or allows me to save.
- ChayceDuncanQrew Captain
When I go into my settings and go to Follows and Notifications I get redirected to a dead page that says cannot find current user and then the URL path is dead, I can't go back or redirect myself anywhere and have to close out the window.
- DonLarsonQrew Elite
Cannot publish. There is a pop up message about Media Uploading.