Forum Discussion
- MarkShnier__YouQrew Legend
Reminders are pretty old and long in the tooth, and they work how they work. They only use the default report.
If you want to have more control then you need to set up a subscription report that mimics the timeframe of when the records should appear on the report and then you can use a Subscription or a new Custom notification that came out recently. In either case you can specify the report.
- BrianDunkQrew Cadet
Hi Mark, thanks for the response. Using the "Subscription" or "Custom" notification options do I use the "Daily" option? I am hoping the email will only send if there are records meeting the criteria for being on the report.
- MarkShnier__YouQrew Legend
Yes, Daily. Both Subscriptions and The Custom Emails default to not sending blank reports.
- BrianDunkQrew Cadet
Is there a way to view either of those to see how it looks? Can I trigger the subscription manually to test it?
- MarkShnier__YouQrew Legend
If you use the Legacy Subscription which is set to active Status with the green checkbox, then there is a button to send test Subscription. You should receive the email in about a minute or two. I don't think that the custom emails have that functionality.