Hi Elena,
This does happen for some users looking to sign in when they haven't had their credentials logged on user voice before. I would suggest going to your My Apps page and then clicking on the orange feedback tab that appears on the left hand side of the screen. This opens up a form where you can submit a new idea or if you click into one of the existing ideas displayed in the pop up and select open in new window it will take you into User Voice. Doing this makes sure that your user is registered on the User Voice service and should help simplify any future log ins so that when you go to login you would just click the little Quick Base icon that shows up as an option to login and put in your usual login details. I hope this suggestion is helpful and absolutely let us know if you are still having issues with getting access to user voice after trying that.
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Evan Martinez
Community Marketing Manager
Quick Base
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