How to get notified with full comments of the changes occurred (new and old change)

Question

I have this default notification option to know the changes occurred in QB, however, it does not show the whole comments which was changed. I would want to see the complete old and new comments which were changed. How can I set this up?

quickbasecoachd · Answer

When you set up a custom notification you can include any boilerplate text you like in addition to field names. But if you prefix the field name with "old.", then it will give you the value before the change.

For example

Try this in the custom message.

The old comments were [old.comments]
The comments were changed to [comments]

raakeshdhayanid · Answer

Great! It worked, thanks :)

ivanweiss · Answer

Glad I followed this post, that is awesome.&nbsp; Thanks!

tamarabillings · Answer

How do you limit it to only display the [old.comments] if [old.comments] does not equal the current/post change [comments]? I have several fields on my notification. The notification will go out if any one of those fields change. So one may change, but not necessarily all. I would like to limit the display of old. fields to only those that that actually changed. How would I do this? Thank you.

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Tamara Billings
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How to get notified with full comments of the changes occurred (new and old change)